by Kathryn Alex DeRobertis | Bank Marketing & Advertising, Bank Operations & Compliance, Banking regulation, FINTECH, Regulation, Technology, The Community Bank Compliance Blog, Uncategorized
I’m a fan of innovation in the financial industry. God knows, it is needed. However, I’m not a big fan of regulation. God knows, there’s a lot that should be given the old heave-ho. But, there are limits. And, we’ve recently reached a big one. That’s why I’m...
by Kathryn Alex DeRobertis | 21st Century Banking, Advertising, Bank Compliance, Bank Operations & Compliance, banking, Compliance Blog, Compliance Nazi, Marketing, The Community Bank Compliance Blog
Here’s a blinding glimpse of the obvious: there are a slew of marketing concepts that would be very attractive to bank customers. However, before a bank can kick off a new program, it needs to know if the new concept will comply with the State and Federal consumer...
by Kathryn Alex DeRobertis | 21st Century Banking, Advertising, Bank Marketing & Advertising, Bank Operations & Compliance, Business At Its Best, Communication, Creativity, Design, Marketing, Reinvent the Bank, Small Banks Can't Survive, Technology
We keep reading that bank branches are dead. Bank customers aren’t reading the same memos. Even when banks roll out new online products, high numbers of customers want to call and talk to a real banker. Sometimes, they want to be reassured the bank is...
by Kathryn Alex DeRobertis | Bank Operations & Compliance, Business At Its Best, Risk Assessment
Smart companies keep a close eye on their exposure to risk. Banks are required to assess the risks associated with all functional areas of the company (credit, financial, product, compliance, IT, market, etc.). Not a bad idea for the rest of us… It’s a big...
by Kathryn Alex DeRobertis | Bank Operations & Compliance, Business At Its Best, Technology
Community banks are at a big disadvantage when it comes to offering customers online banking and mobile banking. Why? Because they can’t afford customized apps. So, they are forced to buy OLB and Mobile Banking from vendors who are providing “one size...
by Kathryn Alex DeRobertis | Bank Marketing & Advertising, Bank Operations & Compliance
Apple Advertising got its start as a bank advertising firm back in 1971, mentored by the late Jack Westall, President of Asheville Savings and Loan Association. Our roots are deep in the banking industry. We have lived through a lot of industry turmoil and progress,...
