by Kathryn Alex DeRobertis | Bank Marketing & Advertising, Bank Operations & Compliance, Banking regulation, FINTECH, Regulation, Technology, The Community Bank Compliance Blog, Uncategorized
I’m a fan of innovation in the financial industry. God knows, it is needed. However, I’m not a big fan of regulation. God knows, there’s a lot that should be given the old heave-ho. But, there are limits. And, we’ve recently reached a big one. That’s why I’m...
by Kathryn Alex DeRobertis | Advertising, Bank Marketing & Advertising, Marketing, Technology, The Community Bank Compliance Blog
The biggest issue with printed sales and service support documents is not the cost. It’s the obsolescence factor — and the uncertainty of the delivery system. Especially product catalogs and service manuals are out date quickly, sometimes before they leave...
by Kathryn Alex DeRobertis | Advertising, Marketing, Technology
Rolling on three tracks Track One: We deliver great ideas wrapped up in an enterprise-wide marketing and PR strategy that will make you money, increase your franchise value and enhance your customer experience. Track Two: We organize effective and affordable federal...
by Kathryn Alex DeRobertis | 21st Century Banking, Advertising, Bank Marketing & Advertising, Bank Operations & Compliance, Business At Its Best, Communication, Creativity, Design, Marketing, Reinvent the Bank, Small Banks Can't Survive, Technology
We keep reading that bank branches are dead. Bank customers aren’t reading the same memos. Even when banks roll out new online products, high numbers of customers want to call and talk to a real banker. Sometimes, they want to be reassured the bank is...
by Kathryn Alex DeRobertis | Bank Operations & Compliance, Business At Its Best, Technology
Community banks are at a big disadvantage when it comes to offering customers online banking and mobile banking. Why? Because they can’t afford customized apps. So, they are forced to buy OLB and Mobile Banking from vendors who are providing “one size...
by Kathryn Alex DeRobertis | Advertising, Bank Marketing & Advertising, Business At Its Best, Communication, Creativity, Design, Marketing, Public Relations, Small Business Services, Social Media, Technology
Your people + our people = a great team Our clients tell us our ability to manage projects and convert insiders into effective team members is a rare skill. After all, almost no banking project is a solo exercise. There are overlapping departments, and often some...
