by George Self | Advertising, Bank Marketing & Advertising, Business At Its Best, Communication, Creativity, Design, Marketing, Public Relations, Small Business Services, Social Media
Money always matters. Almost nobody has the luxury of leaving money out of a agency decision. No matter how good a deal looks, no matter how good the fit between the parties, money can be a deal breaker. Speaking for ourselves, we don’t want money to be the reason...
by George Self | Advertising, Bank Marketing & Advertising, Communication, Creativity, Design, Marketing, Small Business Services, Technology
We’re intensely focused on customer service. If it’s important to you, it’s important to us. We’re not happy until you’re happy. And, by extension of that principle, we’re devoted to preserving, extending and amplifying your relationship with your customer. ...
by George Self | Bank Marketing & Advertising, Business At Its Best, Public Relations
What do you do when your ad budget is in tatters, but you need to get the word out? You reflect on Mr. Adnan Kashoggi’s comment above: Doing well is the result of doing good. And, to help stimulate your thinking, I have a press report about the E-ONE Company and how...
by George Self | Bank Marketing & Advertising, Bank Operations & Compliance
If Swine Flu hits hard, you need to find a way to do business that doesn’t require customers to visit the bank. For those of you who are golfers, can you remember the last time you were way out on the back nine, when the wind kicked up and lightning began to...
by George Self | Bank Marketing & Advertising, Public Relations
Customers punish banks that don’t communicate with them. At least, that’s the conclusion I come to when I read a bank customer survey that is just out from Crain Communications. In other words, if you’ve got good news, say so. If you don’t...
